Delete your game account
In the app, open Main menu → Account → Delete account. Review the warning and confirm your identity. Keep the app connected until it confirms completion; retry if it reports an error.
Request deletion without the app
Email support@darkfangstudios.com with the subject Delete game account. Include the sign-in email, sign-in provider (Google, Apple or email) and platform. For Apple Hide My Email, use the relay address displayed in the game account. We will verify account ownership before deleting it. Never send passwords, card details, purchase tokens or authentication codes. We will reply with verification instructions and confirmation; sending an email alone is not confirmation that deletion has finished.
What deletion means
Deletion removes the Firebase identity and active account-linked cosmetic balance, owned/equipped items, purchase details and reward data, and removes account links from stored match results. It is irreversible and does not automatically refund purchases. A new account starts without that collection or balance. Store-controlled purchase records and Remove Ads ownership are handled separately by Apple/Google.
Minimal account and transaction fingerprints remain for security and duplicate-credit prevention. Operational logs, support correspondence, infrastructure backups and provider-controlled data follow the retention rules described in our privacy policy.
